Home > Uncategorized > Customer service – Some things done badly – Some well

Customer service – Some things done badly – Some well

First time i went into local Homebase was impressed to see this tool – ensuring customers got served in a timely fashion.

Homebase 2 minute response tool

Homebase 2 minute response tool

Shame when i visited next time it had been ‘decommsioned’ – perhaps they couldnt keep their promise and it was costing too much money?

Homebase 2 minute response tool - out of order

Homebase 2 minute response tool - out of order

Not all bad though – some good customer feedback from a QPark carpark in Manchester.

QPark - 'You said - we did' type feedback

QPark - 'You said - we did' type feedback

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